Technical Support (Equipment)
Along with full technical and engineering support and assistance from James Burn International in France, we are able to provide technical help with our James Burn factory trained engineers. Our engineers are based in Surrey and we provide nationwide support throughout the UK & Ireland either directly or indirectly through our supported dealer network.
If you have a problem or require a part for your James Burn equipment then we should be able to help! Simply give us a call or e-mail us the part no. and we can give you the required information or advice. If you do not know the part no., then e-mail us a picture of the part required and we can identify it from there.
Whatever your requirement, why not give us a call to discuss and we will be happy to assist and provide you a quotation for any service, spare part, bespoke punch tool manufacture or refurbishment work as required.
We can also offer trouble-shooting guides for most James Burn models, for a FREE copy e-mail us with your machine details here.
Discontinued James Burn models
With over 25 years experience of maintaining James Burn equipment, we are still able to provide certain levels of spare parts & support to discontinued models from James Burn as follows:
| Model No. | Punching | Wire-O® Binding | Type |
|---|---|---|---|
| PB34 |  | | Desktop, manual |
| HDP | |  | Stand-alone, foot operated |
| EP700 | | | Stand-alone, foot operated |
| EX5 | | | Automatic |
| BB32/37 or BB32/37 CD | | | Spool-fed, semi-auto |
| BB61 or BB61 CD | | | Spool-fed, semi-auto |
| CM24 or CM61 or CM70 | | | Desktop, foot operated |
| PB3000 or P2000 or P3300 | | | Desktop, foot operated |
| OEPC 340 | | | Desktop, foot operated |
| K50 & CW54 | | | Stand-alone, foot operated |
| BB500 | | | Spool-fed, semi-auto |
| BetaDoc or WB38 | | | Spool-fed, semi-auto |
| P33 | | | Automatic |
| BB43 or BB43/H | | | Spool-fed, semi-auto |
| BB70 or BC70 or BB70/H | | | Spool-fed, semi-auto |